Presenter – Sheryl Parkinson commenced at George Laurens in January 2001, progressing from Collector to Manager and then Co-Director with her husband, Michael when Peter Laurens retired in 2012. Sheryl has a wealth of experience with school fee collections and is fully conversant with the sensitivities of debt collection and the avenues prescribed by law for the collection of overdue accounts.
Sheryl Is always available for advice on those sticky cases that you are not sure of by contacting the office.
Seminars are designed for school bursars, business managers, principals and school administration and accounts staff engaged in the recovery of outstanding school fees with the following agenda that covers the full scope of school fee collections.
Agenda
- The enrolment process
- Who signs
- Who pays
- Contract -v- Agreement
- Terminating the contract
- Split families
- Split accounts
- Family law
- Child support
- Federal court documents
- Fee Policies and Procedures
- ACCC guidelines
- contact
- Parent Contact
- Collection calls
- Third party contact and the Privacy Act
- Bankruptcy
- Part IX
- Debt Agreements
- Credit reporting
- Irrevocable Authority
- Referral of accounts
- Collection costs
- ACCC and Australian Consumer Law
- Unconscionable Conduct
- Undue Harassment & Coercion
- Centrelink
- Statute Barr
Scheduled seminars for 2022 are:
17/10/2022 Mooloolaba
18/10/2022 Brisbane
20/10/2022 Beenleigh
Please contact Sheryl to discuss further proposed seminars in QLD, NSW and the ACT in 2023